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Your customer service agents need more context. Here's why.

Customers want faster, more personalized service–but your agents won't be able to deliver unless they have the right information at the right time.

Which Pays Users Who Post

OMSI: 75 years of inspiring curiosity

The Oregon Museum of Science and Industry has inspired a love of science and innovation in visitors young and old for the better part of a century.

7 Basic Grammar Mistakes That Make Customers Cringe

4 Practices That Keep a Life Crisis From Creating a Business Crisis

Nurture relationships and practice equanimity while life is calm and you will be prepared to navigate a personal trauma that could upend your business.

Tips for Getting Insurance for Your New Business

Tips for Getting Insurance for Your New Business: Here are some of the things you should do when insuring your new business.

When You Join Phi Theta Kappa

You never know what may be in store for your academic and career path. I am so so thankful for the amazing path I've been able to trod with PTK.

Introduction to Stepper Motors with Trinamic’s TMC2130 Eval Kit

The Buyers Guide: What Are Managed IT Services?

The peace of mind that your business technology is being actively managed to keep your business running smoothly and your digital information safe.

Top 5 Questions You Should Ask Your Managed Service Provider

Your managed services provider (MSP) should be your partner in all things related to employment, staffing, hiring and management. So, what kinds of questions should you be asking to ensure you’re getting the service you need in your business? Here are the top five questions you should be asking!

Holiday Stress? Hire a Home Care Services Provider for Your Aging Loved One

Home Care Services Floral Park NY-Hiring a home care services provider to provide respite care during the holidays is one of the best gifts you can give yourself.

HOME of Change Your Beliefs Now

A Meditation Master of change your beliefs now helps those exhausted with life's demands to meditate like a Tibetan Monk using Theta Brainwave entrainment

Managed Services Provider: Why You Need One

With 2016 here, is it time you rethought your IT strategy? The reassurance that all your computer and IT needs will be taken care of by your outsourced IT support, is just one more thing off your chest. But does your break-fix IT company really have you covered when it counts? What’s the difference between …

We've Got Your Back: Palantir's Support Services

How support services like those offered by Palantir can help provide clear steps to move your project forward in a secure, sustainable way.

Does Your IT Department Need Some Support? Outsourced IT Resources

Running an IT department and having issues staying on top of all your tasks? Intivix offers technical resources and services for internal IT.